slotbot Frequently Asked Questions

Visit slotbot.bet and click the Register button. Fill in your full legal name, date of birth, email address, and mobile number. You must be at least 21 years old to register. After submitting, verify your email address, then complete KYC identity verification before making your first deposit or playing any real-money games.

slotbot accepts any valid Philippine government-issued ID: PhilSys national ID, passport, driver's licence, SSS ID, or GSIS ID. You will also need to submit a selfie holding your ID. KYC verification is required before withdrawals are processed and typically takes 24 to 48 hours on business days.

You must be at least 21 years old to register and play on slotbot. This is a strict PAGCOR regulatory requirement applicable to all online casino platforms in the Philippines. Age is verified during the KYC process using a government-issued ID. Accounts found to belong to underage players are permanently closed.

On the slotbot login page, click "Forgot Password" and enter the email address registered to your account. A password reset link will be sent to your inbox within a few minutes. If you do not receive it, check your spam folder. For further help, contact slotbot support via live chat available 24/7.

No. slotbot strictly allows only one account per person. Duplicate accounts violate our Terms and Conditions and may result in all associated accounts being permanently suspended and any winnings forfeited. If you have accidentally created a duplicate account, contact slotbot support immediately to resolve the issue before it affects your standing.

To close your slotbot account, log in and navigate to Account Settings, then select Account Closure. Alternatively, contact our 24/7 support team via live chat. Before closing, ensure all pending withdrawals are processed. Note that account closure is different from self-exclusion — if you are concerned about problem gambling, consider self-exclusion instead.

Log in to slotbot and go to the Cashier section. Select GCash as your payment method, enter the deposit amount, and follow the on-screen instructions to complete the transfer from your GCash wallet. GCash deposits on slotbot are processed instantly in most cases, so funds appear in your account balance right away.

The minimum deposit on slotbot is ₱100 PHP for most payment methods including GCash and PayMaya. For bank transfers via BPI, BDO, or Metrobank, the minimum may be higher due to bank processing requirements. Check the Cashier section in your slotbot account for the current minimum amounts for each payment channel.

GCash and PayMaya withdrawals from slotbot are typically processed within 1 to 4 hours after approval. Bank transfers to BPI, BDO, and Metrobank generally take 1 to 3 business days depending on the bank's processing schedule. All withdrawals require a verified account. Withdrawal requests submitted on weekends may take slightly longer to process.

slotbot does not charge fees for standard deposits or withdrawals. However, your bank or e-wallet provider — such as BPI, BDO, or GCash — may apply their own transaction fees, particularly for bank transfers. Check with your payment provider for their current fee schedule. slotbot will always display the amount you will receive before you confirm a withdrawal.

Withdrawal limits on slotbot vary by payment method and account verification status. Fully KYC-verified accounts generally have higher daily and weekly withdrawal limits than accounts with pending verification. Log in to the Cashier section to see the current withdrawal limits applicable to your account. Contact support if you need to process a large withdrawal.

Yes. PayMaya is one of the supported deposit and withdrawal methods on slotbot. It works the same way as GCash — select PayMaya in the Cashier, enter your amount, and complete the payment through your PayMaya app or account. PayMaya transactions on slotbot are generally processed instantly for deposits.

slotbot offers a wide library of slot games including popular JILI slots titles like Fortune Gems, Super Ace, and Crazy777, as well as games from other leading Asian and global providers. The Midas Fortune collection on slotbot features high-volatility titles with substantial jackpot potential. New titles are added regularly — browse the Slot section for the full catalogue.

Yes. slotbot features a live casino section powered by Ezugi, offering real-time table games hosted by professional live dealers. Available games include live baccarat, blackjack, roulette, and dragon tiger. The Ezugi Live section is accessible on both desktop and mobile. Live games are popular with Filipino players who prefer the feel of a real casino from home.

Yes. The slotbot platform is fully optimised for mobile browsers on both Android and iOS devices. No app download is required — simply open slotbot.bet in your mobile browser for a smooth, full-featured gaming experience. All games, including live casino, slots, and bingo, are playable on mobile with the same features available on desktop.

RTP (Return to Player) varies by individual game on slotbot. Most slot titles have an RTP between 95% and 97%. The RTP for each game is displayed in the game's information or paytable section. slotbot only offers games from certified providers whose RTP figures are independently verified, ensuring fair play for all Filipino players on the platform.

Yes. slotbot offers a welcome bonus for newly registered and verified Filipino players on their first deposit. The bonus amount and structure may vary depending on current promotions. To qualify, complete account registration and KYC verification, then make your qualifying first deposit. Always read the full bonus terms in the Promotions section before claiming any slotbot bonus offer.

Wagering requirements specify how many times you must wager a bonus amount before it can be withdrawn as real cash. For example, a ₱500 bonus with a 20x wagering requirement means you need to wager ₱10,000 in total before cashing out. Specific wagering requirements for each slotbot promotion are listed in the applicable bonus terms and conditions.

Yes. slotbot bonuses have expiry dates. If you do not meet the wagering requirements within the stated validity period — typically 7 to 30 days depending on the specific promotion — the bonus and any associated winnings will be forfeited. Always check the expiry date of any bonus you claim in the Promotions section of your slotbot account.

slotbot rewards active players through a loyalty programme that recognises consistent play across slots, live casino, and bingo. As you accumulate points, you unlock higher tiers with better perks including enhanced withdrawal limits, dedicated account management, and exclusive reload bonuses. Log in to the Promotions section of your slotbot account to check your current loyalty status.

Yes. slotbot is regulated by PAGCOR (Philippine Amusement and Gaming Corporation), the government body responsible for licensing and supervising online gaming operators in the Philippines. Operating under a PAGCOR licence means slotbot is legally authorised to offer online casino games to eligible Filipino players aged 21 and above.

Log in to your slotbot account and go to Account Settings, then select the Responsible Gaming section. Choose Self-Exclusion and select your preferred exclusion period — from a short cool-off to permanent exclusion. Your account will be suspended immediately. Alternatively, contact our 24/7 support team via live chat and they will activate self-exclusion on your behalf right away.

slotbot provides a full suite of responsible gaming tools accessible from your account dashboard: deposit limits (daily, weekly, monthly), session time limits, loss limits, cool-off periods, reality check alerts, and self-exclusion. These tools are available 24/7 and take effect immediately when activated. slotbot is committed to providing a safe gaming environment for all Filipino players.

slotbot offers 24/7 customer support via live chat directly on the platform — this is the fastest way to get help. You can also reach the support team by email at [email protected]. The team handles account queries, payment issues, bonus questions, technical problems, and responsible gaming requests. Average response time via live chat is under 5 minutes.